Learning Pathways for Librarians and Library Staff

The items below: NH state law, public library practices, and your library’s policies are living documents, and it is recommended that all library staff to review these materials periodically.

 Read all of your library’s policies and procedures

 Review the names of all library trustees and the selectboard/city council

 Review RSA 202-A Public Libraries

 De-escalation Strategies

In this course you will learn to use a framework for connecting and/or intervening in a conflict, with a consideration for the safety of staff and users. Understanding what makes individuals feel safe can vary from person to person. In addition, you will also learn to use de-escalation tools to enforce policy in proactive and courteous ways and head off conflict. (you will need to set up a free account)

Time: 1 hour

 Ethics and Public Service

Offered by WebJuction, this course will introduce the ideas of: professional ethics, equal access for all, intellectual freedom and censorship, privacy and confidentiality, important of policies and procedures, and intellectual property rights. (you will need to set up a free account)

Time: approximately 2 hours

 Hooray for Freedom! Part One: Privacy, Confidentiality, and Intellectual Freedom in the Library

Privacy, confidentiality, and intellectual freedom are core values for library service. This webinar is especially helpful because it uses real-world situations as example of how to protect these core values.  (you will need to set up a free account)

Time: approximately 1 hour

 Library 101: Intellectual Freedom

Thanks to the North Dakota State Library for this basic introduction to Intellectual Freedom that explains what it is, why it's important, and what libraries have to do with it.

Time: 4 minutes